26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10565 Someone from TAS thinks vodafone is at 5 Jan 2011 11:43:48 AM
Hello everyone.

I would like to keep you in the loop with just what we are doing to improve our network, check our blog at: http://blog.vodafone.com.au/blog/news/improving-your-vodafone-network-an-update-on-our-network-plans/
Also please remember we offer official support on the following social media channels:

Kind Regards
Dave From Vodafone.
5 Jan 2011 12:06:28 PM: Are you kidding lol.

Have you tried calling your "customer care"??
Have you tried emailing your customer complaints ??

If I wanted to jump through hoops for an hour I would have joined the circus.

Over 15 minutes on the phone with you monkeys just to extend my ring time which I had already done 3 months ago. Then guess what.. the genius enabled my voicemail which I didnt ask for. GREAT SERVICE.

I wont even bother to get into your reception/service FAIL problems. Done that in another post.

Keep sending your bills out on time wont you please. The only thing you do well is TAKE money.
Well done Dave from Vodafail.

Kind Regards,
Vodafail Victim

Please note that in all cases above Vodafail = Vodafone :-)
6 Jan 2011 10:20:44 AM: Dave to these "IMPROVEMENTS" include any sites in or around Hobart?