26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10635 Someone from TAS thinks vodafone is EPIC FAIL at 5 Jan 2011 01:59:39 PM
I signed a contract with vods 2 years ago - first phone had to be replaced after 3 weeks then again after 18 months. calls were dropping out and most of the time I had no service. They told me it was because I had an iron roof!!
Tried another phone with my sim and then I got better service. Comaplained to vods and got a new phone and an internet usb connection. Had these for 6 months now and can NEVER maintain any internet connection. They told me I had to connect to their slower network as 3G wouldn't work for me. Its been 3 months since I used them and I now have a telstra prepaid and my contract continues. I have spent in total over 17 hours of calls trying to get my coverage foxed and i give up. Never ever again!!!! I will pay the extra.