26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10644 Someone from NT thinks vodafone is big time at 5 Jan 2011 02:17:41 PM
vodafail has progressively got worse. the service was quite good when i joined a couple of years ago however now calls regularly drop out, i miss calls while driving through blackspots that exist all over Darwin (especially around the airport), i get 1 bar in my bedroom and fluctuating 1-3 bars elsewhere in my city unit. accessing the internet from my mobile is just as bad. I also have a wifi dongle that worked for about the first month but then became sporadic in reception - often no reception at night and could only log in early morning - and then dropping out in the middle of using the internet - til i gave up using it mid-year. i have used the dongle interstate with moderate success (however reception in perth CBD where i stayed in november was very sketchy). picture sms - forget it - they either come through early morning (think 1 or 2 am) or not at all. unless the service improves dramatically i will not be renewing with vodafail.