26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10907 Someone from WA thinks vodafone is Black Hole at 6 Jan 2011 01:04:35 PM
I have a 2 year plan with Vodafone the overall reception is very poor especially in my own home. Both my partner and me have contacted them and their only responds is that we must be in a black hole and there's nothing they can do. I am a freelancer and have lost jobs because they phone didn't ring and went straight to my voice mail. Most of the time I only receive my voice mail message the next day by that time I have lost the job opportunity.

So YES, I'm losing jobs because of Vodafone bad reception and I can't wait till my contract has finished so I can move to another provider.

6 Jan 2011 01:13:50 PM: There's a lot of these "black holes" going around it seems... around 90% of Australia is when you're a vodafone customer !!
7 Jan 2011 08:17:38 AM: true that. my house seems to be in a black hole, so does my dads and my aunts when i visit them, and also most of my friends houses.
does anyone know where there ISNT a black hole?