26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12082 Someone from NSW thinks vodafone is VERY at 11 Jan 2011 02:51:09 PM
I couldn't make or receive any phone calls all through the morning and afternoon last week! (A few days after new years)

The signal is ALWAYS low, internet browsing is always excruciatingly slow as well. I can't stand this network anymore. Any ideas if we can make complaints and pull out since they're not holding up their end of the deal? (without the cancellation fees!) Why on earth am I paying for a service I'm not even getting???
11 Jan 2011 02:58:29 PM: and p.s. now the security breach! dear 'service' provider, you fail at life.
If there is anyone who can help me with withdrawing from this newly signed contract, PLEASE REPLY! Thank you.
11 Jan 2011 03:02:58 PM: Check out the 'How To Complain' link at the top of the page. The TIO will no doubt be able to assist you :)
11 Jan 2011 03:06:35 PM: Cheers!