26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12275 Someone from NSW thinks vodafone is VODAHELL at 12 Jan 2011 02:13:48 PM
Based in Rosebery, Sydney. Poor reception and constantly having phone calls drop out. Very annoying especially when you are trying to run a business.
I have been unable to respond to emails for several months.
Now I keep on getting a screen pop-up which tells me "Network Lost" and another pop-up telling me that my voice mailbox is 100% full !!!
12 Jan 2011 02:34:06 PM: Oh dear............and is your voice mailbox 100% full????

Have all your calls made there way there????

Need to knock this one on the head, check your mailbox, call 1555 (I dare you!!!) or just go to the TIO.

Check out the How To Complain tab at the top of the page.

Let us know how you get on!!!