Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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12579 Someone from NSW thinks vodafone is 99 at 14 Jan 2011 08:40:49 AM
I have been overseas for 8 weeks and I haven't received any notice of the due payment. I just got back and my phone has been cut off without ant warning. I wet to one of the stores in Bondi and the staff referred m eto call a number ( as always). They still keep adding dollars to my account even though they are not supplying the service. This morning I have been 25 minutes on waiting to get to someone that was going to put me to a voicemail system!!! I got very upset. to top it all the coverage in Bondi is really bad. I have been complaining for months they have changed my sim card but still many times the coverage is really bad. I have been with vodafone for more than 4 years and I haven't get any compensation what so ever. VERY VERY FRUSTRATEDDDDDDDDDD