26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12733 Someone from NT thinks vodafone is at 16 Jan 2011 06:13:27 AM
FOR ANYONE CONSIDERING JUST PORTING OUT OR REFUSING TO PAY!

FOR ANYONE CONSIDERING JUST PORTING OUT OR REFUSING TO PAY!

FOR ANYONE CONSIDERING JUST PORTING OUT OR REFUSING TO PAY!

FOR ANYONE CONSIDERING JUST PORTING OUT OR REFUSING TO PAY!


Veda/Bay-corp will not care one little bit about the Vodafone factor, yes you have rights to do this sort of thing, but its not going to work doing it that way.

there is a very specific way to complain which is explained here in a link at the top of the page, don't wreck your credit file just cause your angry, you could end up not being able to get a contract with anyone else in the future.
16 Jan 2011 08:58:07 AM: Absolutely right !Guard your good credit rating !
It might make you feel warm and fuzzy not paying your Vodafone bill,but you will simply just destroy your Credit Rating. You will be blacklisted at the credit agencies as a "defaulter" which will jeopardise your ability to get a home loan, or rent a fridge, etc etc.
You are much much wiser to pay the bills in full and then take legal action to recover same.
Unless you are loaded with hard cold cash to pay everytime,all your life, do not underestimate the value of a good credit rating in todays society.
I work in a personal loans/home loans dept and trust me, dozens of applicants are turned down every day because they have not paid bills on time.
16 Jan 2011 09:08:51 AM: At 40yrs of age, I HAVE NEVER HAD A BAD LISTING IN MY LIFE, until I refused Vodafone. Now they listed and I cant get a contract elsewhere due to this ONE listing. So while I have left, I am on prepaid with Telstra and dont get the benefits I would on a contract. LISTEN TO WHAT THESE PEOPLE ARE SAYING. Dont ignore this, fight it through the correct channels and leave without any damage to yourself. Let's just damage Vodafone beyond repair and save others the nightmare