26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12911 Someone from TAS thinks vodafone is Very big fail at 18 Jan 2011 11:13:36 AM
I had a Vodafone contract around 2 years ago now - was advised around Hobart where I would be able to use my service for Data, voice etc... I then found I could use my phone (in the middle of the CBD) outside my work if I stood around 1 mtr away from the building facing Mt Wellington & my left arm straight up in the air whilst right hand held phone to my ear, well maybe not that extreme, did have to be 1 mtr from the building & facing the mountian. If I stepped back towards the building call/data would fail. If I turned away from the mountian, call/data would fail. I got all the exuses in the world (cannot use inside any structures, need to have hooked into an in car kit, phone was faulty - was swapped 3 times - & in the end I paid out the contract & told everyone I knew not to use Vodafone. Wish I had the details as I would be joining this class action.