Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14128 Someone from Somewhere else thinks vodafone is broadband suck at 22 Jan 2011 08:16:29 AM
I signed for vodafone broadband for 2 years. the 1st month was okay. but since then, at least 7-8 time per week , my internet down for few minutes. at least once a month, I need to call vodafone to fix it as the ineternet totally down. I have to wait a minimum of 30 miniutes to get hold of them. One time finally i got hold of them after 30 mins , they cut me off .
The guys from vodafone were so rude as well, forget thier accents, the way they speaking like they are speaking to a IT technician.
It might have a problem with the modem,but that was provided by vodafone . they said my vodafone modem try to log in many times . but that is not my problem, the modem auto log out and log back in automaticlly.
The guys from vodafone were so rude as well, forget thier accents, the way they speaking like they are speaking to a IT technician.
It might have a problem with the modem,but that was provided by vodafone . they said my vodafone modem try to log in many times . but that is not my problem, the modem auto log out and log back in automaticlly.