Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|Somewhere else (224)
14163 Someone from NSW thinks vodafone is Messages being sent more than once at 22 Jan 2011 12:35:18 PM
My really annoying issue with Vodafone is that I have sent text/MMS messages to local friends less than 50km away, and they either receive them a day later, or when I send a picture message, it fails to send, so I delete the unsent message from my phone, next thing they receive the message 4-5 times. This has happened with both text and picture messages. I have also sent text messages to my family to pick me up from somewhere and the message has not yet reached them, due to my coverage being so low (I am in Sydney metro area) so I have to either use a payphone to call instead. Usually around 5-24 hours later, they then receive my message.