26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14439 Someone from NSW thinks vodafone is Delayed messages and emails at 24 Jan 2011 01:17:34 PM
This has been an ongoing problem,I have a BB and sometimes recieve emails up to 6 hours later. Sometimes my phone goes straight to voicemail due to poor reception , and then I recieve the message 3 hours later (I once turned up for a cancelled meeting because I didn't get the message and my phone did not ring or alert me to messages recieved.

Very Disappointed with Voda service. Have been with them for years but now looking elsewhere.
24 Jan 2011 01:35:23 PM: Have been with them for years but now looking elsewhere...........check out the Alternatives tab at the top of the page........it lists the ones that are also to be avoided...........mainly due to their affiliation with Vodafone in one way or another.