26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14515 Someone from NSW thinks vodafone is BAD, BAD, BAD.... at 24 Jan 2011 08:46:06 PM
both my partner and I are vodafail customers and we are counting the days for when our contracts are unincumbered. We have and still do put up with pretty much every topic on this website. Delayed SMS and just fails to send, drop outs at approximately 10 each per day and one of the most frustrating when you work for yourself....delayed voicemail (some by several days). Never good for business followups. Very happy there is a website built for venting. Vodafone is akin to the same service provided by the old analogue 018 numbers (if anyone can remember that long ago!) Pathetic and so 1990's!
25 Jan 2011 11:16:52 AM: I still think the analogue service was much better!!
26 Jan 2011 09:27:32 PM: think we were better off without mobile phones.