Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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14656 Someone from NSW thinks vodafone is Very at 26 Jan 2011 06:23:25 AM
I've been a Vodafone customer for 20 years in the last three months of Vodafone has just died coverage has been terrible coverage of my house has just changed completely matching Harrington part in the relevant in Sydney and I've got onto the company so many weeks and then bringing them in bringing them and now that you've me an offer of the next three months free I don't have to pay anything to Vodafone three months I've got this in writing from them and that's about to grand to me so I've decided to 3 months and they asked me to stay the three months after that we'll see if you get better reception or I'm outer here