26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14889 Someone from NSW thinks vodafone is 100% at 29 Jan 2011 11:12:55 AM
The Vodafone network has down in Albury/Lavington area since at least early Friday morning (28 Jan). There are delays receiving SMS from others, ones I send don't go through, my phone says I can only make emergency calls. I called Vodafone and they said they have no idea when it will be back up - very handy when on-call so I emailed Vodafone to find correct address to send the invoice for my lost pay from the shift I missed from getting the SMS from work too late.
29 Jan 2011 11:19:16 AM: I read on another site that it could be 5 days before any type of service is restored!!!

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Vodafail.com Moderation Team