26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15005 Someone from QLD thinks vodafone is going down big time! at 31 Jan 2011 02:49:43 PM
vodafone sent me a txt msg stating that my contract can be cancelled and I can either wait for paperwork to come through or call them and cancel today....
so obviously i called them today to cancel it and the pappadum transfered me 3 times and said I can try do a few things to see if my reception gets better !! so i said no thankyou id like to cancel my plan as the txt msg states and then she puts me on hold then drops out !!! wtf !
31 Jan 2011 02:57:05 PM: We have all been pushed too far by vodacrap, and I personally have endured severe financial losses due to the failed network, but I certainly dont support you with your racist refference to "papadum". That person is doing their job, and Vodafone are dispicable regardless wether it is an indian, chinaman, or aussie working in that call centre. Vodafone is the culprit here, not the person in the call centre
31 Jan 2011 03:43:10 PM: At least she said (no THANK YOU) before being (CUT OFF).
31 Jan 2011 04:34:21 PM: So she's a polite racist?