Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16054 Someone from NSW thinks vodafone is very crap at 1 Mar 2011 08:01:28 PM
I have bought a cheap pre-paid phone from vodafone just to try them out. I have been getting call drop outs when on full bar of signal at my house in Chatswood. I can't make calls from work because reception is very poor. My work is in Leichhardt. I have tethered the phone on bluetooth on my computer and the internet connection is like dial-up speed. I'm not complaining to much because I have an iphone 4 that I am on contract with Telstra and have had no problems with them. I have telstra cable internet and been very happy with 30mb connection. I use to be with optus and even they were better than this. Vodafone your going to fail very soon if nothing is done ASAP. I'm using the vodafone phone tethering now while I'm typing this messege. Very Rediculous.