Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16081 Someone from VIC thinks vodafone is A word i cannot use on here at 2 Mar 2011 01:53:14 PM
12mths into my 24mth contract. Coverage so bad i cant talk for more than 10min without dropping out. Zero reception at home. Total over 7 hrs on he phone to customer service, transfered to over 25 different people. Given them 5 mths to fix my problems and they wont offer me anything better than to pay out my remaining contract $1000 or 50% off my bill for the next three months. Neither of these solves my problems and i shouldnt need to pay for a service that i cannot use. Obudsman application FILED!