26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16118 Someone from VIC thinks vodafone is Superfail at 3 Mar 2011 03:30:06 PM
SMS'd me that i have credit of $xxx in account xxx and another sms saying I have debit of xxx in account yyy. I tell them to just balance it. TOO DIFFICULT.
Their sms has NO REPLY function. Why not????? Too dumb to expect an answer to your problem? Cant handle simple mathematics? cant handle customers? YES they can't handle customers!!! All they want to do is sms, call, harass, ignore you and no attempt to fix the problem. Typical ass holes. I'd be ashamed if I worked for them. I used to be a dealer and told them where they could take their business! All they used to do is say oh! go and see your local dealer, they will fix our problems for you. Poor bloody dealers!