Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16139 Someone from NSW thinks vodafone is at 1 Jan 1970 09:00:00 AM
at least you know what you are getting from a 2 dollar shop!! location near sydney harbour bridge. Missed out on ebay purchases due to server failure, can't even get a weather report, thats with 3bars signal on iphone. Friends call my phone and the ask why i dont pickup or call back, reason the call never made it to my phone at all!! did a test call with another fone next to me guess what according to his fone my phone is ringing, in reality the opposite happens. Nothing wrong with my phone swapped sim with another carrier phone works perfectly! we should push for a freeze on new customers till their network is up to speed. But wait! there is more.. with launch of ipad2 things are going to get worse!!!!