Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
1640 Someone from NSW thinks vodafone is NSW at 27 Dec 2010 07:55:09 AM
We have 3 numbers with Vodafone- 1 prepaid & 2 on contract- have been with them for over 20 years- our problem is like everyone else- calls dropping out-no coverage in our home ( have had coverage in our home for the past 20 years)- and it's impossible to send emails let alone recive them- I like many other have emailed Vodafone with my discontent & asked to be released from my contract so I can move to another telco & get on with my life- there was no reply to my complaint till I posted on the Vodafone wall on facebook- I was then given another email addy to send my complaint to- I have since been given a ticket & told I will have to wait until an investigator gets in touch with me which could be weeks- maybe if I go on a hunger strike on today tonight voda might release me from my contract!!!!!!