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16712 Someone from Somewhere else thinks vodafone is Yep, Vodafone NZ's ISP "sux". at 7 Apr 2011 04:59:41 PM
I help out many people with their Mac computers, many of whom are elderly / retired so can't afford to keep upgrading computers that are perfectly usable for their needs. A couple of years ago Vodafone's authentication servers had a problem which means Mac OS 9 users cannot even log-on via dial-up. This is a problem that had occurred a few time before and with a few phone calls to the then-ihug Help Desk the problem would eventually be fixed ... no such luck now. After numerous calls to Vodafone, being told there was no problem, then being told there was a problem and it was being "looked into", then it was to be fixed "tomorrow / later today" (for about six phone calls over many days), but eventually I was told that they were not going to fix the problem at all. Experiments with other users and other ISPs have shown that Vodafone appears to be the only ISP that disallows Mac OS 9 users to log-on! Vodafone NZ simly have no interest in and no ability to run an Internet Service Provider.