Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17285 Someone from SA thinks vodafone is very at 26 Apr 2011 07:19:19 PM
not in this mess anymore thankfully. Crazy Johns contract and once home with new phone could not get any reception in area that says on coverage map should have full coverage.
spent several hours on hold and talking to a brick wall (Call centre full of indians) and the final result.....you will have to pay full termination fees of about $900.
Tip: contact your crazy johns store and speak with the manager there. They were very helpful in the end and had contract terminated for me. Be assertive and request/demand things be done.
spent several hours on hold and talking to a brick wall (Call centre full of indians) and the final result.....you will have to pay full termination fees of about $900.
Tip: contact your crazy johns store and speak with the manager there. They were very helpful in the end and had contract terminated for me. Be assertive and request/demand things be done.