26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
1769 Someone from VIC thinks vodafone is bloody frustrating! at 27 Dec 2010 09:34:23 AM
Stupidly i have mobile phone and mobile broadband with Vodafone. Usually it takes about 5 to 10 mins to get connected to the broadband but lately it doesnt work AT ALL!! Have been in touch with em and aparantly they're investagating (yeah whateva) a possible faulty tower which is about 400m from my house.

Also my mobile phone doesnt work at home any more (probably the tower also). When i use it outside of my surburban home it is rare to get all the way through a call without it dropping out atleast once or twice. GRRRRRRRRR HATE
I will be definetly be wanting some compensation as i am paying money for a service which is virtually non-existant!