26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17947 Someone from QLD thinks vodafone is sort of fail at 13 May 2011 11:12:43 PM
I have a blackberry and it never drops out and always good coverage (LUCKY!!)....(im with vodafone) , My partner has a vf iphone and he complains as its not as fast as his telstra mates iphone, and sometimes wont connectnesp when watching you tube...he wants to go to Telstra for his next contract and get the iphone 5 when its out but it is SOOOOO much more expensive for the same deal....just shows u cant get it ALL. the GREAT deal AND THE GREAT COVERAGE.
ive got to say tho' there were some buttons sticking on my phone so i took it to the service centre and it was replaced with in 10 mins!! I was impressed. I dont know if other companies do that also, but was told that 3 they have to send away and it takes 2 weeks. 2 weeks without a blackberry when running a business is hell!!!