26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18001 Someone from NSW thinks vodafone is ALL THESE COMPLAINTS BUT WHAT IS ACCTUALLY HAPPENING at 17 May 2011 09:04:57 AM
I have been with voda for many years now and can relate to all these problems and still have Drops out, Voicemail a day later sometimes even a few days, Customer service, and alot more I could say, Lodge complaints with the TIO that have been resolved
Now my point is that I strongly stress if this company is doing all this and not supplying customers with the service there paying for and even a write up by the CEO in the papers isnt this some kind of Fraud ? Isnt this Illegal ? A company operating - overcharging on Bills ? ( Fraud) Call Drop out so you ring back again ? ( Thats a scam to me ) Not complying to there standards, Count me if I am wrong but if an individual was operating like this what would happen ? Please Someone need this clarrified other wise I will open a company and do the same thing as nothing is happening to this company there still operating