26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18152 Someone from QLD thinks vodafone is Security breach at 27 May 2011 02:45:53 PM

Just wondering if anyone knew anything about this:


in relation to this:


Is Vodafail responsible for this???
1 Jun 2011 03:25:23 AM: The two could quite possibly be related. Surely if it's fraud, the offenders should be relatively easy to pin point by following the money trail. If your credit card has been debited by a frauster, whether at Vodafone or outside of the company, if the transaction is shown as "Vodafone Tullamarine" then funds will have been debited from your credit card, credited to "Vodafone Tullamarine", then if the funds have been transferred on to somewhere else, follow the money trail. Note also banks log IP's each time you initiate an internet banking session of any kind.

The whole Vodafone saga seems fishy to me, the company should have its telecommunications license suspended until they are capable of providing an acceptable level of service to its existing client base before being allowed to sign up more customers.