26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18283 Someone from NSW thinks vodafone is disgusting at 4 Jun 2011 12:09:56 PM
I would like to know about the people on a pre-paid with vodafone?I have been with vodafone about 10years..about 3 years in new zealand where im from and stayed on vodafone when i came to australia in 2004 and have always been on a pre-paid as it suits me better but now since october 2010..i have had people ask me why my phone is switched off when they have tried to call me and its been on all the time and then when i make a call it comes up with no service and let alone txt's dont come through but it was the last straw when i was at work last week on night shift and a call didnt come through till much later with the caller saying my daughter was at the hospital (my partner had tried to ring me)now i should have been at the hospital much earlier but the caller said it came up with no service etc...and you can imagine how anyone would feel when told someone close has been taken to the hospital..I would like to know what vodafone will do for the ones on pre-paid and should not have to pay to have there phone unlocked or transferr there number to another service provider without paying..can anyone give me a answer or solution to this plze???thank you
4 Jun 2011 12:27:28 PM: Like a computer...a phone needs a reboot on a regular basis....all you need to do is switch it on and off....
4 Jun 2011 01:27:31 PM: you should get in touch with ACCAN cause they could use your story


hope your daughter is getting better =)