26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18343 Someone from NSW thinks vodafone is WHAT A JOKE at 7 Jun 2011 11:37:34 PM
I live in Griffith NSW and Vodafone is the biggest joke here. At best I have 1 or 2 bars. And thats if Im in the middle of town. I live about 10 mins out and I have 1 bar at best. Slow internet and constant call dropout. The Mobile phone tower is an hour's drive away near Hay in the middle of nowhere and if i want full coverage i need to go out there and that's when the signal is strongest. The nearest Vodafail store is at Wagga (200km away). Looks like another epic fail. I was visiting Sydney last week and the signal was 3 bars at best. Hopeless!!! Get your act together Vodaphoney!! You are hopeless in reigonal NSW. The best services are Telstra, Austar or CountryMobile.