Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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18386 Someone from NSW thinks vodafone is WTF at 12 Jun 2011 12:42:48 AM
I was at Montezuma's at Crows Nest tonight. I checked my phone and it said that I had a missed a call from my friend. I had full 3G reception. Great you think but no. I tried to call him back but the phone seem to be taking ages to get the call out, then all of a sudden I hear 3 beeps. When I looked at the phone it said "Call failed". I tried again and still that same thing. I tried again 4 more times and still the same problem. What is going on. Full 3G reception but can't get a call out. What is this? I finally got through to my friend but it was really hard to hear and sounded like it was wanting to drop out. Lucky I have a second phone with telstra so I called him on that and had no problem. Should've used that in the first place.