26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18441 Someone from QLD thinks vodafone is Vodafail ?. at 18 Jun 2011 04:18:57 PM
Firstly my company is with vodafail and have constant drop outs in the city & country areas or no reception. I joined vodafone 15 months ago after i did some reaserch got a acceptable deal with mobile & internet through a retail outlet.At first it seemed ok but I spend a lot of time in other areas away from my own address, big mistake.Fifteen minutes south in Windaroo its Zero reception not just drop out.I have been advised via the retail outlet to phone and complain & they (maybe able to tweak it ) really dont they know its a dead area lots of other people do.I want out with 9 months to go
21 Jun 2011 01:01:15 PM: I live in Mansfield Qld and got out of contract with them via TIO as their network went bad from around the time they partnered with 3. Then their system was hacked. Wireless broadband with any provider has sucked in Mansfield from that time. Tried their month to month contract but cancelled it after two weeks today. Should have done it 14 days ago! Told this morning in shop that network "upgrades" ie no service at all, would be happening for next 2 months. Yet these bastards keep signing people up to their non-usable plans.