Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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18662 Someone from QLD thinks vodafone is Epic Fail at 8 Jul 2011 06:00:22 PM
I have been on the same contract with vodafone for 4 years and the contract was with wireless internet. In april my housemates and I decided to get TPG wireless for our house. I didn't end up cancelling my internet with vodafone because it would cost more to get out of the contract than to just let it run out.. so here is my dilemma. The contract was for $39 a month for 7 gb, it doesn't cost more if i go over it, it just goes slower. So since april when i got wireless TPG I stopped using vodafone, just found out that they have decided to direct debit over $800 from my mums account for months april, may, june & july where I have not even used the modem.. aaaargh vodafone you are pathetic.