26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19221 Someone from ACT thinks vodafone is absence ofwap network in some places at 23 Aug 2011 03:53:06 AM
hullo sir, i had been using this vodafone for past 4 months,yeah it was working gr8, but right now whatever problem i had been facing ,it really feels like IT SUCKS, i took vodafone connection just because of its great internet speed, which is no doubt is true, but few days before when i shifted to a new place ,my vodafone gprs was still working gr8, but after 3 days i found that it stopped working out there, then i called to customer executives and you won't believe i had spend around 200 to 300 bucks for it,and no body gave me the perfect solution, except giving access point settings and all, and some time this bloody customer care executives used to play with me and used to keep me on hold for a long time and do not used to forward my call to the technical department ,then finally i went to the NOKIA promoter ,he took my phone ,and he inputted all the access point settings and then my vodafone gprs started working, he also told me that my phone is not going to support the vodafone gprs if i'll go to my house,because the place where iam staying doesn't supports the gprs ,yeah calls and messages would come but the gprs won't and actually it was right i faced the same problem because of network problem ,also in vodafone some unusual deductions used to happen through message and funnily the vodafone doesn't have any records for it,also just because of not supporting of gprs iam also in a loss +98 rupees ,so i request to rectify all these features for further development ,.,.else i would not recommend vodafone for use to any one of my friend,