Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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19421 Someone from SA thinks vodafone is Reception at 13 Sep 2011 12:06:41 PM
Pretty much forget having a conversation from Parafield to Gawler - to many dropouts. No reception at home or office in Gawler. Limited reception along the Northern Expressway or Port Adelaide Expressway so cannot make calls. Very disappointed in service support. Rang a number of times over the past year and been told your area will be upgraded over the next 6 weeks - must be a directed response to customers. Have a prepaid through another telco and reception is good across all areas. On Vodafone contract at $200 per month and never gone over - probably because I am unable to make calls. Not Happy Jan!