26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19776 Someone from VIC thinks vodafone is extremely at 24 Oct 2011 12:06:50 PM
My mobile internet bill just came in at $309.97 and I didn't even use it!!! Last month was $271.70 month before was $164.62. Every month it increases so thought I would test them and NOT use it at all. The bill is even larger - currently I am on hold listening to crap music - 20 mins so far.

How do they explain the bill?
24 Oct 2011 12:57:19 PM: just double check your settings to make sure you don't have a service running in the background that maybe talking online. looking forward to your outcome but am guessing like all the other's that chat on this page you will get nowhere & have to chat with out good friends at TIO!!!!!!!!!!!!!!