26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20061 Someone from NSW thinks vodafone is Fraud account at 21 Nov 2011 07:29:47 PM
I only migrated to Vodafone 10 data ago. From the second I ordered my phone I had problems. The stupid bitch upgrading me to the iPhone 4s didn't ask for my bank details and then had to call after two days to get them so my phone still didn't get sent out. Then she put my work address down wrong. She didn't put down a shop name or number, idiot. I had to pick up the phone myself! My pocket wifi never arrived. Then I get a bill last week. For a different number under my name!! The shifty cunts in Vodafone opened up another account without any identification or visual contact of me! And all they could offer was $20 off the bill. As if you'd expect me to pay for an account I never opened. Then I was stuck on the phone to the Indian bitch for an hour because I couldn't understand her and she was talking too fast anddd she wouldn't even tell me who in the staff authorized the account to be opened. Seriously who is stupid enough to open two UNLIMITED plans in one persons name. Fuckwits! Can't wait to fuck them over for fraud
14 Jan 2012 04:55:11 PM: hey, isnt this site meant to be moderated?
"stupid Bitch", "shifty cunts", "indian bitch", "fuckwits", to me appears to be overly agressive and includes profanity. I also personally find the term "indian bitch" to be offensive and racist. it seems to me that the moderators on this site do little more than encourage peoples anger.
19 Jan 2012 07:03:35 PM: I personally feel that every one of those words describe vodafone perfectly:)
I have ONLY EVER experienced Stupid Bitches, Shifty Cunts, Indian Bitches(who cant even speak the English language) and MASSIVE fuckwits from the day I joined till the day I left!!!!! as far as encouragement for anger,........Vodafone is the ONLY one encouraging peoples anger!!!
19 Jan 2012 09:34:19 PM: I agree with 14 Jan 2012 04:55:11 PM, I am a vodafone staff member, of indian descent.
none of those phrases describe me. I just work there, its a job. it doesnt make me any less of a person. but you seem to think it does.
do you really think that this is a reasonable response?
its nothing but offensive and racist!
21 Jan 2012 04:23:19 PM: Yep,...YOU would say that,..your from Vodafone customer service:) once again,...COMPLETE FAIL!!!!:)