26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20188 Someone from NSW thinks vodafone is tha at 4 Dec 2011 10:43:34 PM
i got a plan for 6gb on pocket wifi 2 for 1 year at the price of 25$

it sounded like a good deal at the start

later i got a bill for 80$ and i only used my internet 3 days that month

cuz i was at a camp

so i called the support talked to the bimbo taking robot survived the over seas call center after tech help and thay said that was a glitch after i let that one go

1 months later

i got a 2nd bill that was 556$ so i went to the voadfone shop the
sales lady there after 2 hours she let my bill pass

2 months later
I got a even bigger bill it was 3000$
i went to the shop went to the voadfone shop
i raged like living hell i shouted at the top of
my lungs after she called head office
they where trying try to sell me on more plans
i walked out the store and went to a telstra shop

i had a look at what they had
after some time i went with thair prepayed

a few days later i got bully messages from Vodafail beat collecters

you have not been paying your bill of 3000

i call the center and threatened to walk off my contract with out paying
that said that i will never get a plan with different isp now i have
a telstra wire internet 256 GB for 70 $

remember you get what you pay for if you pay that extra penny
you will good product cabled is all way better than any other internet


4 Dec 2011 10:44:44 PM: FIGHT BACK IS THE WAY