Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20482 Someone from WA thinks vodafone is BILL SHOCKED at 29 Dec 2011 04:25:47 AM
TO WHOM MAY CONCERN I WAS REALLY SHOCKED TODAY WHEN MY BILL REACH OVER 550$ IN ONE DAY AM NEW CUSTOMER WITH U ONLY STARTED ON 24 OF NOV,2011.I HAD PLAN CONTRACT ME AS WELL MY WIFE WHICH IS 49$CAP AS IT ON THE CONTRACT WHICH IS 750$FREE CALLS AND 2 GIGS AND SUDDENLY I RECEIVED MY BILL IS 554$ WHICH IS NOT FAIR TO MY ACCOUNT AND I THOUGHT 750 FREE CALLS AND I ALWAYS CHECKING BY SENDING MESSAGE #1512 FOR ACCOUNT BALANCE UPDATE EVERYDAY SO PLEASE FIND ME SOLUTION'S FOR THIS MATTER MOBILE <<mobile number removed>> BEST WISHES ENGR, <<surname removed>>
Vodafail.com is a consumer focussed website to facilitate user recording of issues associated with VF, we have no direct contact with VF, but we do offer advice where possible.
Please see the information contained under the How To Complain tab at the top of the page for further details.
I have also removed your mobile number as your surname as we do not allow personal details to be displayed on this website.
Good luck!
Vodafail.com Moderation Team