26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20509 Someone from NSW thinks vodafone is Very at 2 Jan 2012 03:33:17 PM
Not so much Vodafone here but rather the 3G network is extremely inconsistent. I nearly failed to book into a hotel over the NYE because the train line connections were only available at the main stations, so every time the train stopped, I had to be extremely quick (good luck, LOL) with the WOTIF transactions!

And also, I live on the North Shore of Sydney (love calling it the Dead Shore!) as reception is just barely minimal, it connects but it's like worse than a 56k modem!!

Also, I entered the contract, asked them about coverage and they flat out lied to me saying it is all good, same connection speed everywhere up to Newcastle and down to Canberra!! Seriously, I'm going to go to Telstra, but I do not have any credit ratings and they get all hanged up over this extremely minimal feature of your Bank Statement Records!!