26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20551 Someone from WA thinks vodafone is Non connection to service at 8 Jan 2012 12:28:06 PM
Had 42yr old son take me to purchase new 4s on 12Nov from Vodafone outlet signed up for $59 plan was promised delivery of new phone in 10days collected it from postal delivery centre on 23Dec had been in there for 14 days NO Fail to deliver notice left had to get details off. Vodafone office in Carousell Cannington. Returned next day to get change over from 3 to Vodafone was told12/48 hours It isonc The 8Jan still getting so sorry from Voda
After reading this page I'm getting worried. will keep with Telstra for IPad and 3 for wife's mobile