26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20554 Someone from VIC thinks vodafone is Useles at 9 Jan 2012 10:59:59 AM
I upgraded to iphone 4s from three, 2 working days they say... i cancelled after 10 days waiting, went into store got phone within 1 hour, transfer from three takes 10 days, then just for fun they send me another phone which i had to return der !!!! still havent transferred mobile braodban after 20 days they say oh someone cancelled it? so finally they fix that after 24 hrs. now mobile braodband slow and worse than three broadband, they say new tower in January, will wait until then and if not happy cancel all services and go back to 3.. they should not be allowed to operate in this country without australian tech support, they are untrained, incompetent and offshore morons!!