26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20643 Someone from VIC thinks vodafone is hugely! at 18 Jan 2012 02:06:13 PM
i have a few friends with vodafone,it was a great thing for them until the other day u know how you aparently get free vodafone to vodafone well according to me you dont see one of them called the other and was on for about 2 hours i dont know why and she thought she wasnt getting charged then about a week later when she got her bill she was over by like $100! so she called vodafone to complain and they told her that with her plan she doesnt get it free but in her book it says clearly that she does to me vodafone is a huge FAIL!!!!!!!! i would personaly never join them.
18 Jan 2012 04:55:52 PM: the books in store give information about the new plans, your friend might be on an old plan and it might not be on that one