26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20912 Someone from SA thinks vodafone is behind the times at 20 Feb 2012 10:35:01 AM
What are 3G networks for? The data feed is so slow but most of all Vodafail can't even get the time right. The standard says that you can set your phone off the network time. And you can except the time is wrong. You ring up and complain and they tell you there is no problem.

It may not seem like much except it will make you miss your train or be late for your appointment.
21 Feb 2012 10:46:06 AM: It should be no problem to get the time right. Clock synchronisation programs have been around for ages and do a fantastic job.

What's so hard about fixing this, getting it right once and letting it stay right?

Vodafone don't even do daylight savings changeover properly!