26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20945 Someone from TAS thinks vodafone is Overcharging on data at 23 Feb 2012 05:20:35 PM
Currently trying to fix an issue with vodafone regarding data usage. For some reason late last year the data with my $69 plan changed. Have now received a bill showing I have gone over my data usage. The conflicting information I receive is
Calling 1512- you have 2.6GB remaining of your original 1.3GB.......someone doesn't know maths!!!!
Hobart store- your plan has some how reverted and you have 1.5GB......what the heck!!!!!
Calling 1555- you actually have 3.GB (tried to explain that the 3GB is broken up into Slots of data!
My vodafone (Internet)- 2GB
I await the call from vodafone tomorrow and will certainly be calling TIO first thing Friday morning if no resolution!