26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20949 Someone from NSW thinks vodafone is THE WORST EVER at 24 Feb 2012 11:12:24 AM
I have been having problems with my vodafail reception for months now and was told in January that the issues in my area would be fixed in April, but after having my 4th phone call drop out for THE LAST HOUR I called vodafail and have now been told that it will be fixed by...wait for it.....JULY! After telling the guy on the phone that it wasn't good enough and I would be leaving their network for a rival network (I have been a customer of vodafail for almost 10 years now)I was told by the guy that I will be back as they have had people leave and come back, to this I laughed, wished him well and hung up!