26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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21085 Someone from NSW thinks vodafone is 3 data network doesn't work at 10 Mar 2012 03:18:10 PM
Has been 4 days now since three data network stopped working! I'm connected to the 3 network but when I open safari it just says that couldn't connect to data network!
I tried to speak with the assistance but as I have an italian simcard they can't help me! Does anyone have the same problem? do you know how to solve it?!
13 Mar 2012 01:13:18 PM: If you have an italian simcard- you must be roaming- simply change network- Go to your network settings and change from automatic to Manual and select either Tesltra or Optus- easy
14 Mar 2012 01:11:29 PM: No i have free internet connection just connecting to 3telstra as I have the offer "three like home", if I connect to other networks I'm going to pay sooooo much money! The 3telstra network is still not working though