26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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21106 Someone from QLD thinks vodafone is EMOTIONALLY .MORALLY AND LEGALLY SICK at 13 Mar 2012 11:43:19 AM

Vodafone Starts To Rebuild Its Brand
by: SIMON CANNING From: The Australian March 12, 2012 12:00AM

"I have sat in enough focus groups and there is a huge amount warmth and love for the Vodafone brand"

JUST a week after handing its $45 million advertising account to Ogilvy & Mather, Vodafone's general manager of brand and communications, Jana Kotatko, has given an optimistic assessment of the brand while admitting it still faces challenges.

"I have sat in enough focus groups and there is a huge amount of warmth and love for the Vodafone brand," she said.

"We need to focus on our customers and focus on rewarding them for their loyalty and be explicit about thanking them for staying with us even if they may not have had a great experience and communicating with them and reinforcing why they should continue to be with us. It's a huge focus for us."
Obviously you dickhead, Jana, General Manager of VodaNofone, you are completely Deluded with your own Delusions,'WARMTH AND LOVE'!!! ,JANA?
Have you been taking stimulants again Jana?

Did you get some of that $45 Million Dollars on Bullshit, Huff and Puff,Spin Doctor Crap and sniff it up your nose?

You better buy off some better focus groups,Jana,these ones are too stoned to know the difference between La La Land and REALITY

Here is some reality JANA!
Dont thieve,Don't bullshit,and buld something that is real,like,
13 Mar 2012 11:56:26 AM: why wasn't i called in for the focus group? i have quite a few things I'd like to get off my chest.
13 Mar 2012 01:00:55 PM: