Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2701 Someone from TAS thinks vodafone is Epicly at 27 Dec 2010 02:04:04 PM
Coverage in the central Hobart area is just bollocks. I can walk between rooms in my South Hobart house and have signal strength got from full to zero. Furthermore, the service is very flakey overall, and not just at times of peak usage. For instance, many times I will attempt to make a call only to find that no connection can be made, despite having signal strength.
I can't understand why the service is so poor here - its not as if we are a sprawling metropolis full of high rise buildings.
Unfortunately, I am only halfway through my 24 month contract. If there is no improvement from V over the next year, I will churn myself over to the great Satan (ie Telstra) - at least they have half decent and stable coverage.
I dont like ranting like this, but I am so very disappointed with V, when other providers here and elsewhere can get it right so easily.
I can't understand why the service is so poor here - its not as if we are a sprawling metropolis full of high rise buildings.
Unfortunately, I am only halfway through my 24 month contract. If there is no improvement from V over the next year, I will churn myself over to the great Satan (ie Telstra) - at least they have half decent and stable coverage.
I dont like ranting like this, but I am so very disappointed with V, when other providers here and elsewhere can get it right so easily.
I'll give it a go - I have no choice, to be honest