26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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2808 Someone from VIC thinks vodafone is very at 27 Dec 2010 02:29:53 PM
had vodaphone broadband and how crappy it was as it cost me over 78.000 in lost contract with work, tried having problem rectified but to no avail, vodafail claimed that im covered in my area but never seemed to be, they keeped telling me there upgrading service in my area but yet there data support team in tasmania told me thats not the case, we wont be doing upgrades in your area for at least 2 yrs. Then my phone service well thats the most crappiest service even more no reception, on 99% of the time. cant recieve or make calls and when i do there lucky to last 30 seconds before drop out. Sick and tired of getting india on phone as there useless as is vodafail. Thanks to voda ive lost more than 12 clients and set for bankrupsy now.
27 Dec 2010 03:05:11 PM: i lived in sunshine about 2 years ago, your story sounds exactly the same as what i went through i feel for you and i was out of pocket nearly $4000. i was pissed off to the max and was threatened with law suits due to refusing to pay the bills.