Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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2821 Someone from SA thinks vodafone is at 27 Dec 2010 02:35:18 PM
My husband and I went thru Crazy Johns with the provider being Vodafone with a twin deal and internet service. We live in Hallett Cove and the signal in this area is a black hole and it is well known about this and we never ever get a full signal and continues to drop out. They were made aware of the problem but said there is a service therefore we couldnt get out of our contract. The manager at CrazyJohns was more helpful and assisted us in overturning the decision but in the end decided that as we lived in a blackhole area it may not be vodaphone, it wasnt going to make any difference to the reception whoever the provider. We could be wrong on this but have just perservered with problems.